What To Do With the CHRO? One Proposal Calls For Elimination of the CHRO and Replacement with a Unemployment Benefits-Type Model

Sometime last summer, Connecticut attorney Karen Lee Torre sparked a few fires with her suggestion to eliminate the Connecticut Commission on Human Rights and Opportunities -- the organization charged with, among other duties, investigating and remedying discrimination in the workplace.  (You can find my prior posts on the exchange here, here and here.

The crux of Attorney Torre's arguments at the time was as follows:

CHRO was and remains crippled by internal race politics with staffers suing each other and maintaining demographic battle lines. It is Afro-centric, politically correct to a grievous fault and brazenly hostile to the civil rights of white males. It is time to dissolve it or at least gut it with a budget that reflects its worth.

This month, the Connecticut Lawyer published an opinion piece written by my colleague, Joshua Hawks-Ladds, in which he suggests another radical change in the CHRO but for different reasons. You can download the article here

First, he highlights what he believes needs fixing at the CHRO:

Unfortunately, the Commission has become an underfunded, understaffed and perpetually backlogged bureaucracy. Along with many valid discrimination complaints, the Commission’s offices are clogged with specious claims that the Commission is required to investigate. This means that the bona fide discrimination claims against landlords and employers get lost in the morass. Some of the valid claims are removed from the CHRO and litigated in the state and federal courts. However, the many of the claims (over 2,000 are filed each year) languish for years in the agency’s offices. The system is unfair to claimants with bona fide claims, as well as employers and landlords with bona fide defenses.

As a result, he proposes a fix:

a complete overhaul of the Commission’s procedures to mirror the state Department of Labor’s Unemployment Compensation system, with one exception: if either party does not agree with an appeal referee’s decision relating to a charge of discrimination, then that party may appeal that decision, de novo, to the superior court.

It's a new approach to an old problem.  He acknowledges up front that his proposal is likely to be met with opposition from some. But with many people (on both sides of cases) unhappy with the status quo, the time may be right to at least consider something new. 

An advisory committee charged with making recommendations about changes to the CHRO has been in the works for many many months now.  It'll be interesting to see what changes they propose to an agency that continues to draw criticism. 

CHRO Working Group To Assess Agency's Ability to Meet Mission

In Connecticut, it's well known that the state agency responsible for investigating complaints, the Connecticut Commission on Human Rights and Opportunities (CHRO) has been the subject  of lots of discussion and criticism for over a decade, dating back to the years under Executive Director Louis Martin.

Recently, a new series of criticisms have been heard about the agency, and the agency appears to be having difficulty keeping up with the caseload.  As such, Governor Jodi Rell has quietly formed a working group to review the agency and its ability to carry out its stated goals.

A recent article by the Waterbury Republican-American picks up the story from here:
The review is expected to take several months, said Christopher Cooper, the governor's chief spokesman. He said the assessment grew out of contacts between the state NAACP and the governor's office this summer.

There are well-documented problems at the human rights commission, including a backlog of complaints, high caseloads for investigators, and allegations of discrimination within the agency itself. Additionally, three executive directors have left under questionable circumstances in the last 10 years.

Cooper said the commission's troubles entered into Rell's decision to look into its possible restructuring....
The governor's working group initially met last month; its second meeting is scheduled for Dec. 13.

Ann Noble, the governor's deputy counsel, is heading the working group. It also includes representatives from the Connecticut Women's Education and Legal Fund, the Connecticut Business and Industry Association, the NAACP, the state's African-American Affairs Commission, Latino, Puerto Rican Affairs Commission and Commission on Aging, and the University of Connecticut's Asian American Cultural Center.
In the article, I was asked to comment on the issues facing the CHRO.  I'll let you read the article (in part, to give the intrepid reporter, Paul Hughes, credit for the article) but suffice to say that I indicated that more needs to be done to speed up the resolution of cases.  Indeed, cases are falling further and further behind, while the caseloads of the investigators increase.

This is an issue that affect both the employee and the employer.  Neither side can be happy with the delays that are plaguing the agency right now.  It increases the cost of litigation to both sides -- which can only serve to make settlement more difficult down the road.

For an agency that has had its share of difficulties over the years, a working group to review it is certainly a welcome addition.   There will be no shortage of issues for the group to address.  Hopefully, the group will reach out to practitioners from both sides of the cases to provide the group with additional feedback and suggestions.