Court: Overtime Pay Must Be Paid to Employees Who Work Overtime, Even When Employer Prohibits Such Work and Does Not Desire It

The Second Circuit released an important decision today that sets forth some new groundrules for employers and particularly placement agencies to be aware of in paying employees overtime.  In doing so, the court has distinguished the long-standing Supreme Court case of Tennessee Coal Co. v. Muscoda Local No. 123 (321 U.S. 590) (1944) and, according to the Court's own reasoning, has created a split in the circuits.

The short issue of the case is whether employees must be paid overtime wages for work that their employer has prohibited and does not desire. The Court indicates that this is a matter of first impression and answers the question in the affirmative.

The case, Chao v. Gotham Registry, Inc. (available here) is ostensibly about a decision denying a contempt order against an employer.  While the Court upholds the decision denying the contempt order, it does by finding that the employer was dealing with a novel question and that it should not be punished for coming to a wrong conclusion.

The Court's analysis is lengthy but it has summarized the facts and its decision here:

A typical Gotham [employer] placement begins when one of its client hospitals requests a nurse to fill a temporary vacancy or to support hospital personnel during a peak period. Gotham then offers the assignment to a nurse on its register, and the nurse who accepts the position reports directly to the hospital. The nurse is required to sign in and out on daily time sheets, which are compiled and reviewed by the hospital and forwarded to Gotham each week. Gotham is not permitted to go on hospital premises to verify the nurse's hours or otherwise supervise his or her performance. The hospital  pays Gotham an hourly fee multiplied by the number of hours worked by the nurse and Gotham pays most of this money to the nurse.

Until the early 1990s, Gotham did not pay its nurses overtime wages for hours worked in excess of 40 hours in any workweek because it viewed the nurses as independent contractors. After the Department of Labor commenced an enforcement action in 1992 against the staffing agency asserting that its practice of paying nurses straight-time wages for overtime hours violated the Act, Gotham consented to treat the nurses on its register as employees for purposes of the Act. ...

As Gotham's clients do not pay Gotham a premium for overtime hours in all cases, Gotham's promise to abide by the Act quickly proved expensive. After seeking advice of counsel, the staffing agency adopted a policy designed to check unauthorized overtime or, failing that, insulate itself from claims for time and one-half compensation for unauthorized hours. Gotham's overtime policy is printed on the time sheets completed by its nurses and reads: "You must notify GOTHAM in advance and receive authorization from GOTHAM for any shift or partial shift that will bring your total hours to more than 40 hours in any given week. If you fail to do so you will not be paid overtime rates for those hours."

In the course of their assignments at client hospitals, Gotham nurses are sometimes asked to work overtime by hospital staff. Nurses who agree to work an unscheduled shift will on occasion contact Gotham first to request approval in compliance with Gotham's rule. If Gotham authorizes an assignment, the nurse is guaranteed premium wages for any resulting overtime. But three out of four approval requests are denied. At other times, nurses accept unscheduled shifts without obtaining the staffing agency's approval. When these nurses report their overtime for the preceding week, Gotham attempts to negotiate with the hospital to procure an enhanced fee for the overtime hours already worked. If Gotham succeeds -- as it does ten percent of the time -- it pays the nurse time and one-half wages for the unauthorized overtime hours. Otherwise, the nurse receives straight-time wages for the extra hours worked.

It is this scenario that gives rise to the Secretary's contention that Gotham's overtime practices violate 29 U.S.C. § 207(a) and, by extension, the 1994 consent judgment....

 The Secretary challenges that portion of the district court's March 20, 2006 judgment that denies her petition for 8 civil contempt against Gotham. That court believed the unauthorized hours did not constitute work under the Act or, if these were working hours, the legal question was too much in doubt to warrant civil contempt. On this appeal the Secretary presents us with two questions: first, whether Gotham's overtime practices violate the Act; and second, if so, whether the violation provides an adequate basis for civil contempt. We think the trial court erred in labeling the nurses' overtime hours as anything other than work and answer the first question in the affirmative. But because we believe Gotham acted on a reasonable interpretation of then unsettled law, we answer the second question in the negative, and affirm the district court's judgment on the alternative ground that the Secretary did not meet her burden to prove contempt.

There is also a thoughtful concurrence by Chief Judge Jacobs as well.  He chides the majority for its reasoning:

I cannot sign the majority opinion because it holds  that Gotham’s practice violates the FLSA--though Gotham could not be expected to know this until so advised by the majority’s ambitious, consequential and dubious rulings.

As this case is analyzed, I'm sure much will be written about this in the upcoming days.  For now, the key takeaway from the case is that for placement agencies in particular that may not pay overtime based on a similar policy to Gotham, those agencies should review those policies and practices and get legal advice. 

I'll post more later in the week as the analysis comes in.

UPDATE: The Second Circuit Blog has another summary of the case available here.

Wage and Hour Lawsuits - Legal Services Groups Filing Overtime Claims

The latest news trend has been to report that wage & hour claims are the new "in" lawsuit filed by employment attorneys.  However, the cost of bringing such a lawsuit may still be onerous for some employees.

That's where the state's legal services organizations routinely fill the gap by offering their services free to people in need of an attorney.  Two new federal lawsuits filed on the same day last week by two different legal services groups in the state, show that these groups are not afraid to tackle employment issues and are doing so with increased frequency. 

(As always, readers are cautioned that the complaints contain mere allegations, not proven facts.)

In Morales v. Cancun Charlie's Restaurant, the Jerome N. Frank Legal Services represents a kitchen worker for a popular Milford restaurant.  (The Jerome N. Frank Legal Services organization is run by the Yale Law School.)  The Complaint alleges that the employee regularly worked over 100 hours per week and did not receive overtime.  The Complaint also alleges that he did not receive the appropriate minimum wage.  No response has yet been filed.

This is not a one-time gig for the Yale Law School legal services group.  For example, last month, the group brought a nearly identical claim against another Connecticut restaurant, the Mianus River Tavern, on behalf of two workers. Although the restaurant closed earlier this year, the Complaint alleged that these two workers did not receive any overtime for their work over the years. 

The Complaint in Godoy v. D&S Remodeling, LLC contains very similiar allegations as well and was also filed last week. Brought by Connecticut Legal Services , on behalf of 12 employees, the lawsuit alleges that these laborers for a construction company did not receive their wages as promised by the employer. The complaint also alleges that overtime and minimum wages were not paid for these individuals at various times.  No response by the employer has been filed yet either.

Will the employers raise as a defense the possible undocumented status of the employees? (The Complaints are silent as to whether these workers were authorized to work -- though no inference should be drawn on this without additional facts.)  The law on this is far from resolved. In 2002, the Supreme Court in Hoffman Plastic Compounds, Inc. v. NLRB (U.S., No. 00-1595, 3/27/02), determined that the National Labor Relations Board ("NLRB") could not award backpay to undocumented aliens for violation of the National Labor Relations Act ("NLRA") But the Department of Labor and other groups have suggested the the law is different for violations of federal discrimination laws and the Fair Labor Standards Act ("FLSA"). 

In any event, these new lawsuits should continue to serve as a cautionary tale for service industry companies in Connecticut such as restaurants and constructuion companies.  The overtime laws are, what they say they are.  Ensuring strict complaince with the law will remove lots of headaches down the road.  Keep good records, treat employees fairly and fix past mistakes where necessary.

While lawsuits involving the Legal Services groups may not "feel" like the typical employee-side attorney, they have the resources and the energy to ensure that these cases proceed like an ordinary lawsuit. These lawsuits should not be taken lightly. 

Wage & Hour Class Action Certified Against Smith & Hawken

U.S. District Court Judge Vanessa Bryant is having a busy week.  Today, she released a decision certifying a FLSA class action against Smith & Hawken based on an alleged failure to pay overtime.

In Holbrook v. Smith & Hawken, Ltd., the Plaintiff, a former assistant store manager (ASM) in the Glastonbury, Connecticut store, claimed that she was improperly classified as an exempt employee.  She moved for certification of a class under the FLSA and comparable state law.

Notably, Smith & Hawken conceded that all ASMs were subject to the same job description.  Smith & Hawken claimed that each store functions autonomously and the sheer number of ASMs and store locations should preclude that finding. The court disagreed.  In doing so, the court indicated that the Plaintiff's claims should proceed as a collective action since she was similarly situated to the other ASMs. 

The court need not find uniformity in each and every aspect of employment to determine a class of employees are similarly situated.... The consistent manner in which Smith & Hawken classified its own ASMs is sufficient to carry Holbrook’s burden, even in the presence of minute factual variances in treatment between store locations.

Ultimately, the court defined the class as "individuals employed as ASMs by Smith & Hawken within the three years preceding the date of this order who worked more than forty hours in
any week."  According to the Company's website, there are currently 58 stores in 23 states.   The parties have the next two weeks to come up with a plan on how to proceed in this case.

The "Assistant Manager" argument raised by the plaintiff is certainly not new in the context of wage & hour litigation.  But the case serves as a additional cautionary tale about classifying "assistant store managers" as exempt employees. 

"Wage Wars" - Business Week's Analysis of Overtime Lawsuits

For employment lawyers and HR professionals, it's "old" news that overtime lawsuits are a major concern.  Business Week picks up on that trend in next week's Cover Story entitled: "Wage Wars: Does your Boss Owe You Overtime"

According to the article:

No one tracks precise figures, but lawyers on both sides estimate that over the last few years companies have collectively paid out more than $1 billion annually to resolve these claims, which are usually brought on behalf of large groups of employees.

Yes, you read that right. A BILLION dollars. 

Is this estimate true? Who knows.  But considering that the Labor Department estimates that 86 percent of the workforce is subject to overtime rules, that number suggests that there may still be lots of other potential lawsuits out there.  Connecticut has had no shortage of these lawsuits either. 

What's an employer to do? Clearly, some pro-active steps are always in order. 

  • Audit your exempt employees.  Go over job descriptions and compare that with actual duties.  Sometimes "managers" are just glorified sales workers.
  • Take seriously any complaints by employees about their overtime.  If there is a problem, odds are the complaining employee isn't the only one with the problem.  And that means the potential for a class action case. 
  • Educate your Human Resource personnel and, even better, your payroll people about the overtime rules.  In particular, even if people are receiving overtime, make sure its calculated correctly.
  • When in doubt, get advice.  These issues never get "better" overtime. If anything, when overtime issues are allowed to fester, the risk for companies increases substantially.  Working with an attorney and payroll personnel to comply with the law with ensure that the little issues don't turn into big ones. 
We'll discuss more about wage and hour claims in upcoming posts, but for background on the issue, the Business Week article is a good background piece.